Effective Date: [Date]
To access certain features of the Site, you must register as a user. You may register as a student, tutor, or both. By registering, you agree to provide accurate, current, and complete information and to update this information if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Students: Students may browse the available lessons, book sessions, and make payments for lessons. Students are responsible for paying for lessons booked through the Site.
Tutors: Tutors are responsible for providing accurate information about their qualifications, availability, and lesson details. Tutors must follow the Site’s verification processes, including the review of their profiles, videos, and schedules, before their lessons are made available for booking.
Lesson Payments: All lessons are paid using the Site’s “Lesson Balance.” Payment is required at the time of booking.
Funds Transfer: Tutors receive payments for completed lessons to their "Earned Funds Balance." Tutors may transfer earned funds to their personal account, subject to applicable fees and taxes.
Refunds: Refunds are available only under specific circumstances. If a student cancels within 10 minutes of the first trial lesson, a full refund is issued. In the case of complaints about the lesson or tutor, refunds may be issued at the discretion of VideoLessons after a review of the complaint.
Late Cancellations: If a student cancels a lesson less than 16 hours before the scheduled time, a cancellation fee applies. The cancellation fee will depend on how close to the scheduled lesson time the cancellation occurs (e.g., 100% charge if canceled less than 16 hours before, 80% if canceled less than 12 hours before, etc.). Tutors will also receive a discount code if they cancel less than 16 hours before a lesson.
You agree to use the Site in compliance with all applicable laws and regulations. You must not misuse the Site for fraudulent activities, including but not limited to providing false information or engaging in abusive behavior toward other users.
Users may upload their photos, videos, and content related to their services (such as lesson descriptions, YouTube video links, etc.). You grant VideoLessons a non-exclusive, worldwide, royalty-free license to use, display, and distribute this content as necessary for the operation of the Site.
VideoLessons reserves the right to review and approve all content before it is made public and may remove content that does not meet our standards or violates these Terms.
Tutors and students must adhere to the agreed-upon schedule for their lessons. Tutors must honor their scheduled lessons unless exceptional circumstances arise.
Both tutors and students must treat each other with respect and professionalism during lessons. Any complaints or issues related to conduct during lessons should be reported to VideoLessons, and appropriate action will be taken.
Users may cancel lessons up to 16 hours before the start time without penalty (subject to cancellation fees). After that, cancellations may result in a penalty or loss of funds.
If a lesson is problematic, students have a limited time window to report complaints. Refunds may be issued if the complaint is substantiated, at the discretion of VideoLessons.
VideoLessons respects the privacy of its users and complies with relevant data protection laws. By using the Site, you consent to our collection, storage, and use of personal information in accordance with our Privacy Policy.
All content on the Site, including text, images, logos, and software, is owned by or licensed to VideoLessons. You may not reproduce, distribute, or create derivative works from any of this content without prior written consent from VideoLessons.
VideoLessons reserves the right to suspend or terminate your account at any time if you violate these Terms, engage in fraudulent activity, or fail to comply with the rules and guidelines established on the Site.
VideoLessons is not responsible for any losses or damages that occur during the use of the Site, including but not limited to issues related to lesson content, tutor conduct, or technical issues. Users engage with the Site and other users at their own risk.
Any disputes arising from the use of the Site will be resolved through binding arbitration, and users agree to waive their right to participate in class action lawsuits.
VideoLessons reserves the right to modify or update these Terms at any time. Changes will be posted on this page, and the updated Terms will become effective upon posting. It is your responsibility to review these Terms periodically.
These Terms are governed by the laws of [Insert Jurisdiction], without regard to its conflict of law principles.
If you have any questions or concerns about these Terms, please contact us at [Insert Contact Email].
By using the Site, you acknowledge that you have read, understood, and agree to these Terms of Service.